How it works
Live sessions built from short demos, then your team's own questions. No exercises, and nothing to set up.
What happens in a session
Every session is a talk-through: we demonstrate features and show what to look for, then take questions. There are no hands-on exercises or take-home labs.
- 5 minutes of welcome.
- 10 minutes per topic. A 90-minute session holds up to 7 topics, and a 60-minute session up to 4.
- 15 minutes of Q&A, which stays at 10 minutes or more even if the start slips by 5 minutes. Time you do not use on topics becomes more Q&A.
Larger audiences get longer sessions, and all of the extra time is Q&A. The pricing page has the bands.
From enquiry to session
- Enquire or book a call. Tell us about your team, or book a free 20-minute discovery call. We reply to enquiries within 1 business day.
- Choose a package. Pick a programme and a package. You do not need to choose topics to enquire.
- Book. We confirm dates and invoice you. The terms set out when payment is due.
- Agree the agenda. We start from the recommended agenda for your programme. You can swap topics in from the whole catalogue, and you can mix topics from both programmes.
- Attend. Remote, or in person in London. Elsewhere in person is by arrangement, with travel and accommodation at cost, and you provide a suitable room and screen.
Tailoring
In the Organisation package, we send a pre-session questionnaire and hold a call. Demos and examples then use your languages, frameworks and workflow, and the Staff+ and administrator sessions address your actual setup.
How it differs from free material
The official courses and documentation are good, and we recommend them. They cannot answer your engineers’ questions about your work, or show a team what to watch for as it rolls Claude Code out. Our sessions are live and expert-led, and answer the questions your own people bring. The Organisation package also covers standards and administrator settings, tailored to your stack.
Our guarantee
If a session misses the mark, you choose either a free remote follow-up session of the same length and audience band, or a refund of what you paid for that session: its share of the package price plus any audience-band uplift on it.
To claim, contact us in writing within 7 days of the session. The guarantee covers a session where the agreed agenda was not covered or there was a delivery problem, such as a technical failure, or a late start or early finish on our side. Ensemble decides whether a claim qualifies and replies within 5 business days. The terms have the full wording.